Who will use the EVV System?

People who deliver personal care services will use EVV to record the services provided to Medicaid members. Included programs are Children's Personal Care, Choices for Care (including Flexible Choices & Moderate Needs Group), Attendant Services Program and the Traumatic Brain Injury Program. Home Health Services will be added in 2023.

Anticipated outcomes of EVV include:

  • Ensuring Medicaid members are receiving the right services in the right location
  • Program integrity by increasing billing accuracy and cost containment
  • Reduce administrative burden associated with hard copy timesheets
  • Compliance with the 21st Century Cures Act

EVV is not required when the caregiver lives in the home with the member or when services are provided entirely outside the home.


Person providing in-home care to someone


Department of Vermont Health Access

280 State Drive
Waterbury, Vermont 05671-1010
Phone: 802-879-5900
Fax: 802-241-0260

Department Contact List for customer service, program telephone and fax numbers, and staff email

Hours of Operation: Monday-Friday (Excluding Holidays) 7:45am - 4:30pm

Public Record Requests
Kelly Provost
DVHA Public Records Officer
Visit the Agency of Administration site for the Public Records Database

Report Medicaid Fraud, Waste, and Abuse