What is Electronic Visit Verification?

EVV is a telephone and computer-based system that records specific information about the services provided to Medicaid members who get personal care services. In accordance with the Cures Act, the Vermont Medicaid EVV system will collect the following information:

  • the person receiving the service
  • the person providing the service
  • the date of the service
  • the time the service starts and ends
  • the location of the service
  • the type of service

Department of Vermont Health Access

280 State Drive
Waterbury, Vermont 05671-1010
Phone: 802-879-5900
Fax: 802-241-0260

Contact List for staff email, telephone & fax numbers

Hours of Operation: Monday-Friday (Excluding Holidays) 7:45am - 4:30pm

Public Record Requests
Kelly Provost
DVHA Public Records Officer
Visit the Agency of Administration site for theĀ Public Records Database

Report Medicaid Fraud, Waste, and Abuse