Reporting Suspected Fraud, Waste and Abuse

The Department of Vermont Health Access (DVHA) Program Integrity (PI) Unit strives to ensure that Medicaid funds are utilized appropriately through the identification and reduction of Medicaid fraud, waste and abuse. Quality control measures designed to help control rising costs of health care and protect diminishing state resources help protect the integrity of our Medicaid program through the elimination of beneficiary and provider fraud, waste and abuse.


What is Medicaid Fraud? Fraud is intentional deception or misrepresentation that an individual makes knowing it to be false, and may result in unauthorized benefit payments either to that individual or to some other person. It includes any act that constitutes fraud under any applicable federal or state law.
What are some examples of provider or beneficiary fraud?
  • Filing claims for services or items not furnished
  • Tampering with prescriptions
  • Using stolen Medicaid numbers
  • Filing claims for visits never made
  • Adding charges that don’t exist
  • Selling supplies/equipment/medications
  • Providing false information
  • Medical records
  • Claims
  • Applications
  • Identity of provider or patient
What is Medicaid Abuse? Abuse includes incidents or practices that are not consistent within accepted Medicaid or business standards, and may result in unnecessary costs to Medicaid. Abuse may evolve into fraud.
What are some examples of provider or beneficiary abuse?
  • Intentionally underreporting income, assets, resources etc.
  • Residing out-of-state                                                      
  • Drug seeking behaviors                                            
  • Over utilization of health care services
  • Selling products, medications and/or supplies
  • Provider billing irregularities
  • Excessive charges for services or supplies
  • Claims for services that are not medically necessary
  • Improper billing practices by the provider
  • Billing for services not provided
  • Inaccurate coding
  • Misrepresentation of professional credentials/licensing/status of licensure


Definition of Fraud and AbuseCauses of Improper Payments

How do I report suspected Medicaid Fraud, Waste and Abuse?

You may report by using the Health Care Fraud & Abuse Referral Form, or by contacting the DVHA Program Integrity Unit.

Department of Vermont Health Access

280 State Drive
Waterbury, Vermont 05671-1010
Phone: 802-879-5900
Fax: 802-241-0260

Department Contact List for customer service, program telephone and fax numbers, and staff email

Hours of Operation: Monday-Friday (Excluding Holidays) 7:45am - 4:30pm

Public Record Requests
Kelly Provost
DVHA Public Records Officer
Visit the Agency of Administration site for the Public Records Database

Report Medicaid Fraud, Waste, and Abuse