EVV Training Resources
EVV PORTAL WEBSITE
Access on your computer to view Visit Maintenance. This is where you can view visits by date and also exceptions for each visit.
ONLINE LIBRARY
Learn at your pace with step-by-step videos. A recording of our EVV Employer Webinar is also available.
QUICK REFERENCE GUIDES (QRG) (*) = Available in an alternate language.
How to Acknowledge an Exception in the EVV Portal (*)
How to Acknowledge a Service Exception in the EVV Portal (*)
How to Acknowledge a Visit Exception in the EVV Portal (*)
EVV Frequently Asked Questions (includes Q&A from EVV Training Webinar Series)
How to Navigate Using your Keyboard in the EVV Portal
Updated TVV Instructions (January 2023)
Memo - TVV-MVV T2025 to T1019 (January 2023) Update regarding EVV service codes: The EVV service codes for the Flexible Choices and Moderate Needs program are being updated.
USER MANUALS
Employer's Guide - How to Use the EVV System
Employer's Guide - How your Employees will use the SMC App during a Visit